Good Customer Service (4) – At home (ii)

We are born at home. We are killed at home. We are made at home. We are destroyed at home. We are prepared from home. We are unprepared from home. We become as produced from home. Our home can’t be better than the treatment we give to one another -Femi Adediran, 2020

You can talk all you want, it is the man that listens that is most admired. Good customer service at home is about our ability to listen to another regardless of age or grade – Femi Adediran, 2020

The underlying principle of good customer service is family life. We are happier and feel special when we know that we belong to a family especially a family that cares. Good customer Service is giving our customer a sense of belonging to a caring family – Femi Adediran, 2020

If you can treat your husband like a king, your wife like a queen, your children like Princes and princesses, you would have succeeded in raising another royal family. People become as treated -Femi Adediran, 2020

Treat your Customer as your family and your family as your customer. This is one good way to take advantage of your sentiments – Femi Adediran, 2020

  • We are born at home
  • We are killed at home
  • We are made at home
  • We are destroyed at home
  • We are prepared from home
  • We are unprepared from home
  • We become as produced from home.

Our home can’t be better than the treat we give to one another. The underlying principle of good customer service is family life. We are happier and feel special when we know that we belong to a family especially a family that cares. Good customer Service is giving our customer a sense of belonging to a caring family. You can talk all you want, it is the man that listens that is most admired. Good customer service at home is about our ability to listen to another regardless of age or grade

The mysteries and confusion experienced in many homes today can be demystified by good customer Service. Treat your Customer as your family and your family as your customer. This is one good way to take advantage of your sentiments

If you can treat your husband like a king, your wife like a queen, your children like Princes and princesses, you would have succeeded in raising another royal family. People become as treated. Your best smile, your best courteous attitude, your most respectable act and your heartfelt caring attitude should first and foremost be towards your spouse, then your children and then the rest of your family. This is customer service per excellence. If you can win at home, you can win almost anywhere. Success begins at home

The best place to practice customer service is at home. Customer Service is not just an act but expression of attitudes learned from home. Every member of your family is your customer. Your husband is your customer. Your wife is your customer. Your children are your customers. Your extended family members are your customers. If you can win the hearts of these people, it becomes easy to win the hearts of other people. Treat your family members with respect and courtesy so much that “outsiders” will have no choice other than to do same. One of the best gifts you can give to your customers is the gift of presence. Being there in times of need. Give your family the gift of presence, show up and stand by them even when you don’t have the clue to their problems. Give your spouse gift of presence. Give your children gift of presence. Make your shoulder available.

 7 approach to Good customer service at home

  • Listen
  • Empathize
  • Sympathize
  • Seek to Understand the other person
  • Show that you care
  • Go the extra mile for your family members
  • Pray for your family members

 Femi Adediran…olufire Naa ni

 Olufire@gmail.com

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